1. Cancellation by customer for personal reasons:
(sick, late, work, kids, etc.)
More than 24 hours before lesson time – A full refund or credit to be used for a future date
No shows without contacting us – no refund.
2. Cancellations by Clearwater Kiteboarding due to weather:
(no wind or inclement weather)
Before lesson time - A customer's choice of a refund or credit to be used for a future date.
In the middle of the lesson due to no wind or inclement weather conditions – credit for the left over portion of the service or reschedule the balance of the lesson for a future date.
By purchasing kiteboarding lessons the student agrees to the these cancellation policies.